Politique d’expédition

Shipping & Delivery

Last updated: October 31, 2026

Order processing

Standard orders are prepared within 2–4 business days after payment confirmation. Business days are Monday to Friday, excluding public holidays. If a product page states a different preparation or delivery time, that item-specific information applies.

Estimated delivery

After dispatch, standard delivery is estimated to take 5–12 business days. Processing time is additional. These are estimates, not guaranteed arrival dates. Customs checks, public holidays and carrier disruptions may affect transit. We will contact you if we become aware of a significant delay. Any expressly agreed delivery date and your statutory rights remain unaffected.

Destinations and shipping charges

We deliver to destinations available at checkout. Shipping methods and charges depend on your delivery address and order and are displayed before payment.

Tracking

When tracking is available, the dispatch notification includes a tracking link or number. Updates may take time to appear after the carrier receives the parcel.

Taxes and customs

Taxes collected by the store are shown at checkout. For cross-border deliveries, local import duties or clearance charges may apply where they are not collected at checkout. Check the information shown before purchase or contact us before ordering.

Delivery support

Please check your delivery address carefully. Email emilyparker2906@hotmail.com promptly if a correction is needed; changes may be unavailable after dispatch. If delivery is delayed, missing or damaged, contact us with your order number and any tracking details. Photographs of damage and packaging can help us investigate. We remain responsible for resolving delivery issues as required by applicable consumer law.

For returns, see our Returns & Refunds Policy.